Celebrating 20 years. 2003 - 2023.

phone: 1300 559 020

Privacy Policy

1. Privacy

Memento Creative will always aim to respect your privacy and is committed to protecting your personal information. We are bound by the Australian Privacy Principles (or APPs) in the Privacy Act 1988 (Cth) and the General Data Protection Regulation (GDPR).

Personal information is defined in the Regulation and is information or an opinion about an identified individual or an individual who is reasonably identifiable. Examples include an individual's name, address, contact number and email address.

Our Website may contain links to third party websites. We are not responsible for the privacy policies of any third party websites. We recommend that you review the privacy policy of each website you visit.

2. Information Collection

2.1 We may collect personal information in a variety of ways, including:

(a) from you directly (such as when you interact with us in writing, electronically or by telephone);
(b) when you visit and communicate with us through our Website or social media sites;
(c) when you complete a transaction with us; or (c) when you participate in any competition or promotion run by us.

2.2 The kinds of personal information that we collect and hold about you will depend on the circumstances of collection, including whether we collect the information from you as a consumer, supplier, contractor or in some other capacity. For example, if you are a consumer, we may collect:

(a) your name;
(b) your contact details including your email, home/delivery address and billing address;
(c) your payment details; and
(d) other personal information that we collect in the course of a transaction or that you provide to us when you contact us.

If you deal with us in some other capacity, we may collect your name and contact details and any other information you choose to provide to us. We may also collect details of the interactions that you have with us.

2.3 We only collect sensitive information circumstances where you consent to the collection of this information (unless we are otherwise required or authorised by or under law to do so). You have the right to withdraw such consent given at any time by sending a written notice or e-mail to us.